Contact Details

Upon receipt of your order I will process it and generate a pro-forma invoice including postage. After receipt of your payment shells will be sent immediately per registered air mail or preferred delivery type. Established customers' orders shall be processed and sent immediately. Payment can be done after receipt of shells.

Guarantee: All shells which do not meet your approval can be returned for full credit or refund of payment. In this case please contact me first to arrange.

Grading of shells

Strictly in accordance with the international grading standard: Gem, F++, F+. F, Good, Fair. It is always stated if a specimen is not life-taken, eg. crabbed, ex pisce, beach etc. Whenever available an operculum will be in place.

Collecting data

Every shell will be accompanied by a data slip as complete as I receive them from my suppliers. Namibian specimens are self collected.

Delivery / Postage

Parcels will be sent by registered air mail. Courier service can be arranged for very valuable parcels. Postage or courier charges are to be paid by the customer. The Namibian postal service is quite reliable.

Postage Fees

Europe & Africa	up to 100g: € 5.0	for every additional 100g: € 3.50
Rest of world	up to 100g: € 6.0	for every additional 100g: € 4.0

Please contact me for prices on heavier parcels.

Payment options

1. PayPal: PayPal address is massier@gmx.de.
   Please add 4 % commission to your payment.
2. EU bank transfer: to my bank account in Germany. Transactions are free of charge between EU countries. Please ask for my bank details, or select this option when completing your order.